Patient Safety

Committed to the Health and Well-being

of our Patients and Staff

 

 

Enhanced Cleaning and Disinfecting

 

In addition, to our normal cleaning process we are following the CDC recommendations for cleaning and disinfecting the center. To help prevent germ sharing we have removed toys, books and magazines from our lobby and exam rooms. We ask that you please keep the pen used during registration. Please know all items in the rooms are thoroughly sanitized between each room use. In addition each work area is cleaned several times a day. This may cause a delay, we appreciate your understanding.

 

Screening Patients

 

To help minimize exposure, we are implementing screening measures that require patients with COVID symptoms to wait in their car until a room is ready. When patients arrive at the front door, we will have someone assessing symptoms and will register them behind a screen at the registration desk. For your convenience and extra safety, use our Reserve A Time feature on our location page.

 

Smiles Behind the Mask

As part of our new normal providers and staff will wear a mask while interacting with patients. If possible, we ask that patients and parents wear a mask or face covering, we will offer you a mask if you would like one. You may not see our smiles, but you will see our friendly and caring eyes! We understand the challenge of little ones wearing masks, thank you for your support in this important safety measure.

 

We ask that all patients call ahead or notify us immediately upon arrival if you have a fever or signs/symptoms of lower respiratory illness (e.g. cough or shortness of breath) AND have had close contact with a laboratory confirmed COVID-19 patient.